Northampton - October 2015
The customer below pretty much sums up my opinion of Robbie, but I will give a little detail
of my experience.
I generally get 3 quotes for a job and didn't bother with the third as I was happy with the
price and person I was dealing with. However after a couple of weeks it became apparent they
were not as professional as I expected ie late replies and no guarantee of date. That's when
I contacted Robbie.
Robbie was the complete opposite, and his quote was better. Very professional attitude and
workmanship. He even noticed my downstairs toilet had a slow leak and fixed it. OK it wasn't
an expensive fix but that's not the point. He had no reason to do that but decided to anyway.
Those are the reasons why I highly recommend Robbie!
If anyone has any questions regarding Robbie or the build, you're more than welcome to contact me.
Mansfield - September 2015
We are very happy with the work Serenity Ground Screws Ltd have done for us.
They've always been really helpful and easy to deal with.
It's amazing how quickly the room went up, and it looks great. We can't wait to start making use of the extra space.
Derby - August 2015
I was introduced to Serenity Ground Screws by friends of my family, who had just had a project finished and was very impressed by their Garden Room.
From the first visit to lay out the cones in the garden giving size of build, I could start to visualise my Garden Room.
It was fantastic to see the progress made each day. The Serenity Ground Screws team were courteous, hard-working,
gave professional advice when needed and were passionate about the build.
I highly recommend this firm.
The finished Room is wonderful and I look forward to many hours spent on my projects.
Derby - July 2015
I approached Serenity Ground Screws along with 3 other suppliers when evaluating who to use
for my Garden Room project.
I very quickly narrowed down my selection to 2 providers with Serenity Ground Screws being
in the last 2.
Serenity Ground Screws was a relatively new business vs a more established competitor and at
first I had reservations due to Serenity being very new and just established.
Those reservations disappeared very quickly after meeting Robbie and his team.
I had some pretty bespoke requirements for my Garden Room and I found the other suppliers
were not really interested in customisation and if they did it came at a very high price.
Robbie engaged brilliantly and nothing seemed too much trouble. He provided a real custom
customer service experience with me choosing lights, wiring layout, window placement and
various extras in my build at a very fair and reasonable price for additions.
I ended up with exactly the design of room I required finished with an attention to detail
that I can only describe as precision work.
Overall the total cost of my build was slightly cheaper than the competition but for a
custom build with an attention to detail that far outweighed the others.
I am using my home office daily and couldn't be more pleased with the results.
I have had nothing but positive comments from friends and visitors and would have no
hesitation whatsoever in recommending Robbie and Serenity Ground Screws to friends or family.
Derby - June 2015
The guys were great from the outset. They were attentive, knowledgeable and genuinely passionate about my room as a project.
They laid the base and before you knew it, there were the markings of a great office.
They overcame awkward power access and boundaries to make best use of the space available.
My garden isn't large by any means. The room doesn't overpower it; in fact it makes it a much nicer place.
Now it's complete.
I love the garden room! It's an escape from a busy house. All my musical equipment is set-up for when I can grab a spare ten minutes.
When working, it provides loads of natural light (and peace and quiet) to concentrate and get a good days work done.
I'm looking forward to winter for once, so I can sit and relax with the log burner roaring and my headphones on!
